Privacy & Cookie Policy


Thank you for visiting our website. This privacy policy sets out how Kigfast processes the personal information of our website visitors.


We will collect and store your personal information when you interact with our website. We may collect personal information in writing, by telephone, by e-mail and by online applications, including through completing details on our website.


Personal information means any information relating to a person that enables them to be identified either directly or indirectly. Personal information that we hold about you may include your:

  • Name
  • Address
  • Email address
  • Telephone number
  • Source of your enquiry.

We will take reasonable steps to ensure the personal information that we store is accurate, complete and up-to-date.


We will only use your personal data for one or more of the following purposes:

  • To respond to requests which you have submitted via our website and to deal with on-going matters relating to such requests
  • To offer our services to you in a personalised way
  • To respond to and resolve a complaint you might make to us.


We do not sell your personal information to others.


Your personal information will be retained for as long as it is necessary to carry out the purposes set out in this privacy policy (unless longer retention is required by the applicable law). However, we will not retain any of your personal information beyond this period and the retention of your personal information will be subject to periodic review.


Kigfast is committed to:

  • safeguarding all personal information that you provide to us;
  • ensuring that it remains confidential and secure; and
  • taking all reasonable steps to ensure that personal privacy is respected.

All of our data is stored in written or electronic form on our servers and computers and in various physical locations. We maintain physical, electronic and procedural safeguards to protect your personal information from misuse, unauthorised access or disclosure and loss or corruption by computer viruses and other sources of harm.  We restrict access to personal information to those staff members and third parties who need to know that information for the purposes set out in this privacy policy.


Data protection law provides individuals with certain rights, including the right to access, rectify, withdraw consent, erase, restrict, transport, and object to the processing of, their personal information. Individuals also have the right to lodge a complaint with the relevant information protection authority if they believe that their personal information is not being processed in accordance with the law. 

Further information about your rights is set out below:

You may request that we rectify any inaccurate and/or complete any incomplete personal information. Requests for corrections or supplements to all other personal information should be made to  We will respond to your request to correct or supplement your personal information within a reasonable time period and, in any event, within any time period specified in relevant laws.

You may, as permitted by law, withdraw your consent to the processing of your personal information at any time. Such withdrawal will not affect the lawfulness of processing based on your previous consent. 

Please note that if you withdraw your consent, you may not be able to benefit from certain service features for which the processing of your personal information is essential.

You may, as permitted by law, request that we stop processing your personal information.

You may request that we erase your personal information and we will comply unless there is a lawful reason for not doing so.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (, in relation to how we process your personal information. We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.


A “cookie” is a small file of letters and numbers that is sent to your computer by a website and automatically saved on your computer by your web browser (e.g. “Internet Explorer”). Each time you request a page from the website, your web browser sends this cookie back to the website server.

Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the website’s owners and third parties.

Cookies allow a website to recognise your computer or mobile device. Cookies do not identify you as an individual but do identify the computer or mobile device you use to access the Internet and can, therefore, be used to collect information about your use of the Internet.  Cookies do not allow access to any information stored on your computer or mobile device.

We will only use information collected through the use of cookies to evaluate our website’s effectiveness and to improve your experience when you visit it. Cookies are not used by us to identify who you are or send you targeted advertising.

When you accessed our website, cookies were sent to your web browser and stored on your computer or mobile device. If you wish to restrict, remove or refuse to accept cookies which are set by any website (including this website), you should do this through the browser settings for each browser you use to access the Internet.  The Help function within your browser should tell you how to do so.


We reserve the right to change this policy at any time and to notify you of those changes by posting an updated version of this policy on our website. It is your responsibility to check our policy each time before you access our website for any changes. 



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